W
e are a unique firm offering a wide array of IT services specializing in Web based technologies - from web development to security solutions to business consulting.
For 20+ years we have been making customer satisfaction our top priority. That means making Value and Commitment so important at a fundamental level that the results prove to our clients just how serious their satisfaction really is.
Since being founded in 1992, (incorporation occurred in 1998) E-Wiz has grown from a garage company in the San Francisco Bay Area to an integrated Internet specialist firm. In June of 2000, we reviewed and updated our Mission statement and core Values to reflect the changes occurring economical in our industry.
O
ur Mission establishes customer satisfaction as the primary goal at E-Wiz, a goal that governs all our actions and unites our corporate culture.
At E-Wiz, customer satisfaction means meeting our customers' timing requirements, making it easy to do business with us, providing error-free service, and delivering value. We will achieve best-in-class customer satisfaction by:
- Understanding and acting upon our customers' requirements
- Measuring customers' satisfaction with our services
- Benchmarking solutions and innovations within our industry
- Continuously improving our business processes
- Providing an effective and efficient work environment for our employees
- Linking employee pay to customer satisfaction
... What can we do for you?
T
o complement our Mission, we have adopted a set of core values which define how we work:
- We work hard to exceed the expectations of our customers
- We take pride in our work and our company
- We conduct business with integrity and trust
- We respect each other and recognize excellent performance
- We seek continuous improvement - a passion to be better
- We believe in being a good corporate neighbor
- We are responsive underlining everything we do
- ... and we believe quality, growth and increasing profits will be the result.
T
o lead our industry with best-in-class customer satisfaction and continued growth that benefits both our stockholders as well as our employees
